Hypervoice — bridging the gap between voice, web and telephony

December 03, 2012 // By Jean-Pierre Joosting
During a recent presentation at WebRTC Conference and Expo, Martin Geddes, founder of Martin Geddes Consulting Ltd., announced the launch of the Hypervoice Consortium, whose principle mission is to advance Hypervoice standards, capabilities and applications. Telefonica Digital, HarQen and Voxeo Labs have joined Geddes as charter members of the Hypervoice Consortium.

Hypervoice is an emerging model for organizing and navigating voice conversations. By converting voice into a native web object, Hypervoice conversations become searchable, findable and shareable — in any language.

For example, enterprise social media conversations exist only in text today. By moving voice into the activity stream of our daily online workflow, Hypervoice conversations are able to transcend the limitations of text and become searchable, shareable assets. The emerging Hypervoice model allows us to solve one of the most vexing business problems today: meeting internationally across multiple time zones.

"We are excited to support this initiative both because it extends the reach of voice and because it makes working globally ever so much easier," said Tracy Isacke, Head of the Silicon Valley Office of Telefonica Digital. "Being part of a leading telecommunications company that operates around the globe, this innovation will help us internally and externally," she added.

"The ability to annotate audio conversations provides tremendous business value, as people can now discover the information shared in meetings and, more importantly, take action on it without losing the context in which it was shared," said Alan Lepofsky, VP and Principal Analyst at Constellation Research.

Another one of the early Hypervoice evangelists is Jason Goecke, President & CEO of Voxeo Labs.

"With the launch of Voxeo Lab's Ameche, we introduced the world's first communications platform as a service. We are working now to provide operators with Hypervoice-enabled applications on the Ameche platform, which will allow carriers to embrace Hypervoice fully as a key innovation," said Goecke.

In October 2012, the first Hypervoice application was showcased at Oracle OpenWorld by one of the consortium's co-founders, HarQen, an early pioneer in intelligent voice services. HarQen added Hypervoice conversations as a service to Oracle Social Network, allowing collaborators to go from typing to talking, and then capturing their conversations, with just a click.

http://Hypervoice.org